Denver Indian Family Resource Center |

DIFRC Seeks Program Manager

Job Title: Program Manager

Employer: Denver Indian Family Resource Center (DIFRC)

Location: 7596 W Jewell Avenue, Suite 305 Lakewood, CO 80232

Phone: (720) 500-1020


Executive Director: Dennis Swain

Our Mission: To strengthen vulnerable American Indian/Alaska Native children and families through collaborative and culturally responsive services

Our Vision: Generations of healthy and strong American Indian/Alaska Native children and families

Description: The Program Manager contributes to the overall success of the organization by working closely with the Executive Director to realize the mission, vision, and values of the agency through direct oversight of day-to-day operations. The Program Manager oversees grant administration for community-based programming and family services while managing organizational development. The Program Manager partners closely with the Executive Director to chart and execute future growth and strategic response. The Program Manager handles the projects of the organization to ensure that they are in line with the stated goals of the organization. They provide quality control for DIFRC’s programs through methods such as handling the budgets, staff, activities, and intended final products. The Program Manager may work with everyone from volunteers to management, so they must be capable of conveying information to people who are not specifically trained in a task. The Program Manager needs to be analytical about events and programs, and they need excellent communication and interpersonal skills to communicate problems and potential solutions. Is a member of the executive management team and is acting agency manager as needed and directed by the Executive Director, participates in the development and enforcement of organizational policies and procedures to maintain positive health of the organization. The Program manager supports the organization’s human resources department to maintain function, meeting legal requirements for recruitment, hiring, retention, performance evaluation, employee development and termination proceedings, including a benefits program that meets the needs of the staff and organization. And the Program manager ensures that the administrative portions of all grants and contracts are carried out in accordance with their requirements.


1. Works closely with the executive director to maintain a consistent, cohesive approach to management of the delivery of high quality services, including hosting a workplace that fosters staff success in their work; is actively involved in the development, approval, and enforcement of organizational policies and procedures; and acts as acting agency manager, as delegated by the executive director.

2. Carries financial authority as approved by the board of directors and/or executive director, to obligate and disburse funds, negotiate and sign off on contracts and interagency agreements.

3. Coordinates annual budget preparation with a proposed agency budget ready for executive director review prior to the start of the next fiscal year and oversees the monitoring of actual spending against the approved budget, making sure a revised budget is submitted as needed to the Executive Director.

4. Assist in coordinating the annual fiscal audit, ensuring all documents required for auditor review are accurate and accessible so the results conclude with less than three management notations.

5. Coordinates the administrative activities of contracts, ensuring that fiscal and reporting requirements are met according to contract specifications.

6. Supervises department staff as identified and needed by the Executive Director.

7. Directs personnel issues, such as recruitment, new hire activities, performance appraisal, conflict resolution and disciplinary actions, termination proceedings and post-employment reference inquiries, employee development plans and maintenance of confidential personnelrelated documents.

8. Ensures an adequate work space, equipment, and other professional working necessities to enable employees to successfully complete job duties.

9. Develops, implements and maintains quality assurance standards for all departmental program and project services.

10. Ensures that departmental planning and implementation occurs according to the goals and objectives approved and delegated by the Executive Director

11. Ensures that the Executive Director and other staff are kept abreast of related departmental information

12. Performs other duties as assigned, such as, but not limited to, representing DIFRC on various internal and external teams and committees and participating in development activities

13. Oversee training and management of staff/volunteers.

Required Qualifications:

 Master’s degree or Bachelor’s degree from accredited college or university, with major in one of the following disciplines: social work, social welfare, human development or other degree with a focus on individuals, families, groups, and communities plus two years of experience providing direct support to clients within a social welfare or non-profit organization. OR

 Minimum six years’ experience providing direct support to clients within a social welfare or non-profit organization. All Candidates

 Experience in social service referrals or client customer service and familiarity with the wide-range of services available within the community.

 Must possess extensive knowledge of American Indian/Alaska Native cultures, the Indian Child Welfare Act, and have experience working with Native communities.

 Strength in communication and relationship building; ability to remain calm and effective in a high stress environment.

 Proven organization skills, ability to multi-task and manage time well.

 Excellent written, oral, and interpersonal communication skills.

 Strong computer skills in navigating Windows 7 and using Microsoft Office Suite, particularly Microsoft Word and Microsoft Excel.

 Experience with monitoring and evaluations of grants, successful grant writing/awards is a plus.


Other Requirements:

 The candidate will successfully pass a pre-employment criminal background check.

 Must possess and maintain a valid driver’s license and insurance.


Type: Full-Time

Salary & Benefits: Salary is $50,000-55,000 annually. Benefits package for this position is competitive with other human service agencies in Colorado.

Instructions & Deadline: To apply: Please send an electronic copy of your resume and cover letter to Please list subject as “Program Manager.” Phone calls, Facebook messages, walk-ins, standard mail, incomplete submissions, and/or faxed applications will NOT be considered. The Program Manager application period will be open until position is filled.

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